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Title

Guest Services 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Do you enjoy sports and have outstanding customer service skills? Then we want to talk to you!

HyVee Arena is currently looking for entry-level guest services positions. This position is the first contact with facility customers for HyVee Arena. Employment will start once all paperwork is complete.

Duties and skills include:

  • Cordially greet internal and external customers and clients;
  • Communicate to customers and clients, listen to their needs, present ideas and solutions to their requirements;
  • Calmly address comments and complaints in person, by phone and/or email;
  • Maintain composure under stressful, crisis and high-pressure situations;
  • Accept payments for facility usage;
  • Assign courts, communicate usage to facility staff and accept payments
  • Other duties as assigned

HyVee Arena is open daily from 7am – 10pm. Salary $11/hr

No phone calls or walk-ins.

Specify what position you are applying for, if interested in full-time or part-time and what days/hours available.

 
Position Requirements

QUALIFICATIONS:

  • Work independently and as a team;
  • Able to work a schedule which may include days, evenings, weekends and holidays;
  • Able to push, pull, bend, lift to 25 lbs., and be mobile as needed;
  • Proficient in Microsoft Office applications and the use of tablets;
  • Must be able to read, write and verbally communicate in a professional manner;
  • Experience in sports as an athlete is preferred, but not required;

 

 

This position is currently accepting applications.


 

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